Provider Review · Updated March 2026
Found Health Review 2026: Behavior-Focused Weight Loss, But Read the Fine Print
Found positions itself as the behavior-change weight loss platform. They offer 13+ medications in 60+ combinations, 1:1 health coaching, an in-app community, and insurance navigation. The $129/month membership sounds cheap, but GLP-1 medications cost extra. And recent customer service complaints deserve attention before you sign up.
Quick Facts
| Detail | Found Health |
|---|---|
| Membership | $129/mo (Core), $199/mo (Plus), $39/mo (Insurance Plus) |
| GLP-1 Medication | Billed separately (~$189/mo for compounded semaglutide) |
| Non-GLP-1 Meds | Included in membership (metformin, topiramate, etc.) |
| Total All-In Cost | ~$318/mo with compounded semaglutide, or ~$39-$89/mo with insurance |
| Medications Available | 13+ options: Wegovy, Zepbound, Ozempic, Mounjaro, compounded semaglutide, Contrave, metformin, and more |
| States Served | ~42 states (not available in AK, AR, DC, DE, LA, MS, RI, VT, WV) |
| Insurance | Accepted (in-network with Aetna, Cigna, select Blue Cross plans) |
| Founded | 2020 |
| ClearScore | 75/100 |
What Is Found Health?
Found started as a behavior-change company and added prescription medications later. That origin shows up in their product: they put more emphasis on coaching, community, and habit formation than most telehealth competitors.
The company has raised $132 million in funding and announced in 2025 that their weight care is now covered by major US health plans reaching over 100 million covered lives. They use a proprietary tool called “MetabolicPrint” to match your biology to a treatment plan.
The pitch: Found is not just a prescription delivery service. It is a complete weight loss program that pairs medication with behavior change. In practice, the execution does not always match the pitch.
Pricing: The Real Numbers
Found’s pricing structure is more complex than competitors. There are three membership tiers, plus medication costs on top.
Membership Tiers
| Plan | Monthly | Quarterly | 6-Month |
|---|---|---|---|
| Core (self-pay) | $129/mo | $116/mo ($348 total) | $99/mo ($594 total) |
| Plus (video consults) | $199/mo | N/A | 6-month commitment |
| Insurance Plus | $39/mo or $199/year | N/A | N/A |
Medication Costs (on top of membership)
| Medication | Approximate Monthly Cost |
|---|---|
| Non-GLP-1 generics (metformin, topiramate, etc.) | Included in membership |
| Compounded semaglutide | ~$189/mo |
| Zepbound (with manufacturer savings) | ~$349/mo |
| Wegovy (with manufacturer savings) | ~$499/mo |
| Ozempic (retail, no insurance) | ~$998/mo |
Additional Fees
- Initial clinical assessment: $39 (non-refundable)
- Lab work (Quest or Labcorp): $85-$150 (not included)
- Cancellation before 6 months: $99 fee
Total Cost Examples
- Cheapest path (non-GLP-1 meds): Core membership ($129) = $129/month (generics included)
- With compounded semaglutide: Core ($129) + medication ($189) = ~$318/month
- With insurance: Insurance Plus ($39) + copay (~$30) = ~$69/month
- With Zepbound (cash-pay): Core ($129) + medication ($349) = ~$478/month
The Insurance Plus plan at $39/month is genuinely affordable for people whose insurance covers GLP-1s. But for cash-pay customers wanting compounded GLP-1s, the $318/month total is significantly more than Hims ($199/mo all-in) and comparable to Ro ($294/mo all-in).
For a full price comparison across all providers, check our cheapest GLP-1 guide.
See Found's current pricing and programs
View Found Profile →How It Works
- Online intake quiz: Health history, medications, past weight-loss attempts, lifestyle. Takes 10 to 15 minutes.
- Clinical assessment ($39): A licensed clinician reviews your information within 24 to 72 hours using Found’s MetabolicPrint tool.
- Lab work (if needed): Recent labs within 12 months are accepted. Otherwise, Found orders through Quest or Labcorp ($85-$150 out of pocket).
- Treatment plan: Your clinician selects from 13+ medications based on your biology and goals.
- Prescription filled: Shipped to your door or sent to a local pharmacy.
- Paired with health coach: 1:1 coaching via in-app messaging. Found describes it as “casual as texting a friend.”
- Ongoing adjustments: Provider monitors progress, adjusts medications, and manages side effects through app messaging.
The Plus plan ($199/month) adds video consultations. The Core plan is text-based only.
What I Like About Found
The Largest Medication Menu
Found claims 13+ medications in 60+ combinations. This is meaningfully different from competitors that only offer one or two GLP-1 options. If semaglutide causes too much nausea, your clinician can switch you to liraglutide, or try a non-GLP-1 combination of metformin and topiramate, or adjust the mix entirely. That flexibility matters, because not everyone responds the same way to the same medication.
Options include: Wegovy, Ozempic, Zepbound, Mounjaro, Saxenda, Rybelsus, compounded semaglutide, Contrave, metformin, topiramate, and more. For the clinical data behind the two most popular GLP-1s, see our Mounjaro vs Ozempic comparison.
Non-GLP-1 Generics Are Included
If you do not qualify for a GLP-1 (or do not want injectable medications), Found includes generic non-GLP-1 medications like metformin, topiramate, and bupropion/naltrexone in the membership fee. No additional medication charge. This makes the $129/month Core plan a genuinely affordable prescription weight loss option for people who do not need GLP-1s specifically.
Insurance Navigation
Found is in-network with select insurers including Aetna, Cigna, and some Blue Cross plans. Their team handles prior authorization paperwork and coverage verification for GLP-1 prescriptions. This is a real differentiator. Most competitors (Hims, MEDVi) do not touch insurance at all. Ro offers insurance concierge, but Found has built deeper insurer relationships with in-network status.
For people whose insurance covers GLP-1s, the Insurance Plus plan at $39/month is one of the best deals in telehealth weight loss.
Coaching and Community
Found includes 1:1 health coaching via in-app messaging and an in-app peer community. The coaching is text-based (not video) on the Core plan, but users report it feels more personal than what you get from Hims or MEDVi. The peer community provides support and accountability from other members going through the same experience.
Found also includes an AI nutrition concierge called “Aimee” for meal planning and food guidance. Not a replacement for human coaching, but a useful supplement. If you want to understand how exercise and muscle preservation fit into a GLP-1 program, read our GLP-1 exercise and muscle guide.
MetabolicPrint Personalization
Found uses a proprietary assessment tool to match your biology to treatment options. Whether this is genuinely better than a clinician’s judgment or just marketing is debatable (no published clinical validation of MetabolicPrint was found in my research). But the result is that Found’s treatment plans tend to be more personalized than “here is compounded semaglutide, good luck.”
What Could Be Better
Pricing Transparency Is Poor
This is Found’s biggest weakness. Their website does not show upfront pricing. You have to complete a lengthy intake quiz before seeing costs, and then discover that GLP-1 medications are billed separately from the membership. Multiple users report being surprised by the total cost after signing up.
When your headline says “$129/month” but the real cost for a GLP-1 plan is $318+/month, that erodes trust. Found should show full pricing on their website before asking anyone to complete a quiz.
The $99 Cancellation Fee
Buried in the fine print: if you cancel before your 6-month commitment ends, Found charges a $99 cancellation fee. This is not disclosed prominently during signup. For a company that positions itself as patient-friendly, this feels wrong. Neither Ro nor Hims charges a cancellation fee (though both have their own billing quirks).
Recent Customer Service Problems
Found’s Trustpilot score has dropped to 3.6/5 across 657 reviews, with a concerning trend in late 2025 and early 2026. Recent 1-star reviews describe:
- Paying $2,288 for annual plans and receiving no medication shipments for weeks
- Support chat and email going completely unanswered
- No phone number to call for urgent issues
- Auto-renewal issues canceling memberships despite advance payment
These are not isolated complaints. The pattern of declining customer service in late 2025 is a red flag worth monitoring. If you sign up, start with the monthly plan rather than committing to an annual prepayment.
Not Available in 9 States
Found is not available in Alaska, Arkansas, DC, Delaware, Louisiana, Mississippi, Rhode Island, Vermont, or West Virginia. Compounded medications have additional restrictions in Alabama, California, Iowa, Nebraska, and Virginia. That limits the Rx Path to roughly 42 states.
No Lab Work Included
Unlike Ro (free labs at Quest) or Calibrate (labs ordered as part of the program), Found does not include lab work. You will pay $85 to $150 out of pocket at Quest or Labcorp if your clinician orders labs. Given that GLP-1 medications affect metabolic markers, this is a meaningful gap. At a minimum, use our body composition calculator to track whether you are losing fat or lean mass.
Found Pricing Compared
| Provider | Membership | GLP-1 Medication | All-In Monthly Cost | Labs | Coaching |
|---|---|---|---|---|---|
| Found Health | $129/mo | ~$189/mo extra | ~$318/mo | $85-$150 extra | 1:1 text coaching |
| Ro | $145/mo | $149-$449/mo extra | $294-$594/mo | Free (Quest) | Weekly nurse coaching |
| Hims | N/A | $199/mo all-in (compounded) | $199/mo | Not included | App-based |
| MEDVi | N/A | $179-$399/mo all-in | $179-$399/mo | Included after month 3 | Clinician messaging |
| Calibrate | $199/mo | Via insurance ($25/mo) | $224/mo with insurance | Via insurance | Biweekly video coaching |
Who Found Is Best For
Found fits well if you want a behavior-change approach to weight loss with medication as one piece of the puzzle. The typical Found user is someone who:
- Has insurance that covers GLP-1 medications (the Insurance Plus plan at $39/month is excellent value)
- Wants coaching and community support alongside medication
- May not qualify for or want GLP-1s and needs non-GLP-1 alternatives (metformin, topiramate, etc.)
- Values a large medication menu with clinician flexibility to switch treatments
- Lives in one of the ~42 states where Found operates
Found is not the best fit if you want the cheapest GLP-1 option (Hims is $199/mo all-in), if you want included labs (Ro), if you want maximum coaching structure (Calibrate), or if you are in one of the 9 states where Found is not available.
Compare Found with other providers
Browse All Providers →Found vs. the Competition
Found vs. Ro
Ro includes metabolic labs and weekly nurse coaching that Found charges extra for (or does not offer). Ro also offers brand-name Wegovy pill and Zepbound with insurance concierge. Found wins on medication variety (13+ options vs Ro’s GLP-1 focus), non-GLP-1 generics included in membership, and in-network insurance status. All-in costs are similar ($318/mo Found vs $294/mo Ro for compounded GLP-1). Full comparison
Found vs. Hims
Hims is significantly cheaper for compounded semaglutide ($199/mo all-in vs Found’s ~$318/mo). But Found offers coaching, community, insurance navigation, and a broader medication menu that Hims does not match. Hims has the better app and brand-name options (Wegovy, Zepbound). For pure medication delivery, Hims wins on price. For a more complete program, Found offers more. Full comparison
Found vs. Calibrate
Calibrate is the premium option at $199/month with brand-name-only medications, structured 12-month curriculum, biweekly video coaching, and a 10% weight loss guarantee. Found is cheaper and more flexible, with a larger medication menu including compounded options. If you want maximum structure and coaching, Calibrate is better. If you want flexibility and lower cost with some coaching, Found sits between the two on price and structure.
The Bottom Line
Found’s Insurance Plus plan at $39/month is the single best deal in telehealth weight loss if your insurer is in their network. No other platform gets close to that price with coaching included. The non-GLP-1 generics bundled into the $129/month Core plan also make it the most practical option for people who want prescription weight loss without injectables.
But the pricing transparency issues, hidden $99 cancellation fee, and recent customer service decline are real concerns. If you sign up, go month-to-month rather than annual. And verify total costs before committing. Check our provider directory to compare all options side by side.
Ready to explore Found?
Check Found Prices →FAQ
Is Found Health legitimate?
Yes. Found Health has raised $132 million in funding and is in-network with major insurers including Aetna, Cigna, and select Blue Cross plans. They work with licensed providers and offer FDA-approved and compounded medications. Their Trustpilot rating is 3.6/5 across 657 reviews (as of March 2026), with some concerning recent customer service complaints.
How much does Found Health actually cost?
The Core membership is $129/month, but GLP-1 medications cost extra (approximately $189/month for compounded semaglutide). Total all-in cost for a GLP-1 plan is roughly $318/month. Non-GLP-1 generic medications (metformin, topiramate, etc.) are included in the membership at no extra cost. The Insurance Plus plan is $39/month plus copays if your insurer covers GLP-1s (as of March 2026).
Does Found accept insurance?
Yes. Found is in-network with Aetna, Cigna, and select Blue Cross plans. Their Insurance Plus plan costs $39/month or $199/year. Found handles prior authorization and coverage verification for GLP-1 prescriptions. Medical visit copays typically run about $30.
What states is Found available in?
Found is available in approximately 42 US states. It is not available in Alaska, Arkansas, DC, Delaware, Louisiana, Mississippi, Rhode Island, Vermont, or West Virginia. Compounded medications have additional restrictions in Alabama, California, Iowa, Nebraska, and Virginia.
Can I cancel Found without a fee?
If you cancel before completing your 6-month commitment, Found charges a $99 cancellation fee. After the commitment period, you can cancel without fees. This policy is not prominently disclosed during signup, so be aware of it before committing.
Related
Guides:
- Cheapest Way to Get GLP-1 Online (2026)
- GLP-1 Side Effects Month by Month
- How to Get Insurance to Cover GLP-1 Meds
- Compounded vs Brand-Name GLP-1
Provider Reviews:
- Ro Review · Hims Review · MEDVi Review · Found Review · Calibrate Review · SkyRx Review · Eden Review
Compare: All Providers · Best GLP-1 Programs 2026